Bridging the Gap Between the Learners and the Educational Designer for Learning Experiences in the Discussion Forum of MOOC (67243)

Session Information: Design, Implementation & Assessment of Innovative Technologies in Education
Session Chair: Daniel Mills

Saturday, January 7, 2023 (14:20)
Session: Session 4
Room: 322A
Presentation Type:Oral Presentation

All presentation times are UTC-10 (Pacific/Honolulu)

Massive open online courses (MOOCs) are widely accepted as the key to obtaining higher education qualifications with the advantage of distance learning. In distance learning, discussion forums are used to facilitate interaction between learners and instructors. It is well known that discussion plays a crucial role in the learning process. The study aims to bridge the gap between the experience of learners and the educational designer of the MOOC. Towards this objective, a unique experiment was conducted on twenty-eight participants and delivered three types of discussion forum design. The experiment was designed based on three factors: 1.) classification of discussion forum posts and participants, 2.) design of three different patterns of discussion forum 3.) evaluation of learner’s experience. The findings of the study contribute to the re-designing of the effective asynchronous discussion forum to improve the quality of the learning process. These findings add substantially to our understanding of an interactive user interface in terms of design, usability, and time efficiency that can increase the interest of learners and instructors. Despite the interest in issues faced by learners, few studies have focused on the instructor’s experience and the learner’s performance in MOOC. Previous studies have failed to address the discussion forum's organization and the forum usability issues from the learner’s side. The present study is expected to contribute to our understanding of learners’ perspectives in asynchronous discussion forums. Our research has highlighted the importance of discussion forum design that can be implemented by MOOC designers for effective and efficient interaction in the asynchronous discussion forum.

Authors:
Neha Balhara, Japan Advanced Institute of Science and Technology, Japan
Eunyoung Kim, Japan Advanced Institute of Science and Technology, Japan


About the Presenter(s)
Ms Neha Balhara is a University Doctoral Student at Japan Advanced Institute of Science and Technology in Japan

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00